If you are interested in getting more people to your business through Facebook messenger, then you’re in luck. You can make a chatbot in MobileMonkey and target your customers. In addition to making the process of reaching out to them easier, a mobile chatbot will also allow you to capture your customers’ satisfaction scores and expand your network.
Make a chatbot in MobileMonkey
With the rise of the use of social media messaging applications like Facebook and Instagram, it’s easy to see why more and more companies are using chatbots to enhance their marketing efforts. If you’re looking to implement a chatbot for your business, the fastest and easiest way is to create one with MobileMonkey.
Besides the fact that MobileMonkey is free to use, it also has many tools and features that can help you with your marketing needs. For example, you can automate your processes, send SMS messages, build landing pages for your chatbots, and integrate your chatbots with other apps.
To start, you need to create an account. After that, you can choose a Facebook page to set up your chatbot. Once you’re done, you can add triggers to your bots. These triggers can be typed in or selected from a dropdown menu.
Target high-intent customers
Facebook messenger is the second most popular messaging app on the planet. The platform also carries the highest number of advertisers of any social networking service. For a relatively small fee, you can run ad campaigns targeted to your audience and ad units. If you are looking for a cheap and cheerful way to increase conversion rates and sales, you may want to consider Facebook Messenger as your new digital front porch. In addition to the Facebook platform, you can use a Facebook page to communicate with customers, solicit feedback, and promote your business. A well thought out marketing campaign can help boost your bottom line and ensure you make the most of every customer interaction. There are numerous advantages of using Facebook to market your business including access to a large and engaged audience.
Re-engage users
If you’re looking for a way to re-engage users using Facebook Messenger bots, then there are a few things you should know. First, you’ll need to establish a webhook. This will allow the bot to respond to messages with a link or image.
Next, you’ll need to set up your account on the Messenger Platform. You’ll need to create a webhook for your bot, add your app, and make sure you have a callback URL. After this, you can test the setup by sending a message to your page.
For your first few messages, you’ll want to be sure to provide value. The content should be relevant to the user’s interests, and it should be well-designed. A high-quality design can increase your open rate and CTR.
Capture customer satisfaction scores
The Facebook Messenger for business app is all the rage in the contact center, as it provides a host of features that can reduce operational costs. It also offers a number of features that are not available in other contact center software, such as AI powered chatbots and automated response capabilities. For businesses with an extensive list of customer touchpoints, Facebook Messenger can help free up agents’ time while providing them with the right tools at the right time. This is especially true if your customers prefer to engage with you in real time.
As far as lead scores go, Facebook messenger bots aren’t going to ring any bells, but they will get the job done. While you might not be able to track every customer who contacts you, you can certainly use lead scoring to target your most engaged customers. Those who are most likely to convert can be rewarded with something more coveted – a discount on their next purchase. You’ll be able to get a sense of who your most active users are, what their interests are, and where they are spending their time.